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FAQ

Live Events vs Video-on-Demand

One of the exciting and unique features of Unicorns.LIVE vs services like Crave or Netflix is that the majority of our content is filmed live . This way makes it feel more like an authentic, live, in person performance.  What is a Live Event? All of

Shaw Email & Spam

99% of people with @shaw.ca emails are experiencing an issue where they don't receive Unicorns.LIVE emails. While some email providers mark our messages as spam, with Shaw the default is to automatically delete messages that they think are spam. Shaw

Can I watch videos on my phone or tablet without using an app?

Yes, absolutely! Our website adapts to phone and tablet browsers so you can watch our content anywhere!

Issues with Autofill

Whenever filling an online form, you can often see some data appearing directly into the text fields. The data appear automatically because of your browser or computer's Autofill feature. While it is usually very helpful, sometimes autofill can stop

How do I reset my password?

On the login page, click Forgot Password, enter the email associated with your account, and click Send Instructions. The instruction email will arrive in your inbox shortly. In the instruction email, click Reset Password and you will be directed

Unicorns.LIVE Show Ratings

The content rating is quite simple, just like any type of production we will boldly present the discretion rating of your show. This is especially important if your content is "zesty" as we like to say. ----------------------------------------

How to use a coupon or promo code

Lucky you for snagging a coupon code. To utilize this code just start the checkout process by:. You will now be able to watch the show. After this has been completed you are able watch the show on our iOS, Android, AppleTV, RokuTV, AndroidTV and Fire

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