First off, thank you for purchasing access to one of our live streams. We appreciate the support.
On the night of the show you will receive an email from us about 5 minutes before show time with a link to watch the show on a web browser. This link will only work during the livestream. After the live show is completed the link will route you to an error page. The video is usually available On Demand within 48 hours and will be available in our Library. Please use the email and password you set up during the purchasing process to log in and access the show. If you forget your password, you can reset it here.
The live chat feature is ONLY available via our website. However, you can be logged into one of our apps and also logged in on a computer so that you can watch the show on our app and participate in the live chat on the computer.
Watch the stream on one of our apps:
The best quality experience with our Live shows is when you watch a show on a TV with one of our fabulous apps. We have apps available for AppleTV, Roku, Android TV and Amazon FireTV. We also have apps for iPhones, iPads and Android devices. With all of our apps the following instructions apply:
Visit the app store on the appropriate device and search Unicorns.LIVE.
Log in with the email and password that you used when you purchased the live stream. If you forget your password, you can reset it here.
Open up the Unicorns.LIVE app a few minutes before show time and select the show you have purchased.
Kick back, relax and enjoy the show.
Need more assistance? Feel free to click the circle chat icon in the lower right corner of the screen and send us a support ticket.